Peggy Pattison & KISS Solutions
Complete Set Downloaded to your PC
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Price: $587.00
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Each module may be purchased individually (below). All modules are in PDF format and may be immediately downloaded to your hard drive.
Mod I - The Manager's Role & Responsibilities
Understand how your role as manager and leader determines whether
your organization succeeds or fails! What does that look like?
The most effective management style is Participative (did you know that),
the most effective leader use of power is knowledge or charisma. So,
how should you perform on a daily basis in order to get the maximum
performance from your people?
Mod II - Critical Foundation Skills for Participative
Managers
Understand What Peak Performing Managers have in common as solid foundation skills and knowledge. Adopt a simple but highly effective way of coaching your employees to maximize their performance and build their accountabilities. What are those behaviors, how do you interact on a daily
basis to get them not only excited to help you and your organization
achieve bottom-line success but also stretch their skills and knowledge to achieve greater performance - for both of you! Learn the performance formula every manager and leader needs to know. The outcomes of this course are described within. Again, you can learn via self-study, a mentoring teleseminar series, or in-house delivered training.
Mod III - KISS™ Management/Leadership Development Program
Understand how to rebuild or build a team from ground zero. How do
you establish yourself as a "best practices" manager/leader all of a
sudden? Well, the answer to that is you don't!; suddenly, that is. You
need a gradual process, with activities that will allow you to understand your
people, and let them see you in a different perspective, let them
experience your new skills in facilitating them instead of "talking down"
or "talking to" them. For the first time, you will be relating to them in a
way that is truly interactive. You begin to work with your people instead
of their working "for you." How do you establish NEW and firm
expectations of your elevated performance standards in a way that is not
offensive but actually team building? You get all of this, and more, in our
program described within as Mod III - Building the Team from Ground Zero.
Mod IV - Establishing the Performance Management System
What is a performance management system? Briefly, we can
say it this way? How you get your front-line employees to say to
customers who are calling in: "Good Morning/Afternoon, how may I
delight you with my service today?"….is largely determined by your
performance management process. 99% of all managers and leaders
struggle with why their employees do not surprise and delight their
customers and CEO's have asked me to teach employees to be personally
accountability. What is going wrong lies at the heart of having a solid
performance management system and Mod IV - Establishing the Performance Management Systems graphically illustrates the importance, the process, the monitoring systems and the outcomes of this solid approach. This is a four hour program because it is the "silver bullet" of your skyrocketing results! Again, go to Mod IV - Establishing the Performance Management System outcomes described within.
Mod V - Hiring & Developing Peak Performing Teams
How do you Hire the right people and how do you develop the peak
performers you hired? How do you create more peak performers? You
learn all that in Mod V - Hiring & Developing Peak Performing Teams.
This is another "silver bullet" for your organization and the four-hour
program is packed with "how to" simple activities done in a participative
manner which makes the KISS™ Solutions approach so unique in the
performance development industry! See a complete description of this
program within.
Mod VI - Counseling Out, Reward & Recognition, & Managing Remote Teams and
Locations
Understand you thought you hired right but through all your great
coaching, you have an employee problem. Terminations are costly,
emotionally and professionally draining for both you, the manager, and
the employee. You can avoid all of these issues by developing a process
and skills you will receive in Mod VI - Counseling Employees Out. In
addition in this two-hour program, you will learn the best reward &
recognition systems and how to manage a new demanding phenomenon
called Remote Teams, and Virtual Offices. This program provides
examples and simple processes which will guarantee your success. Read
greater detail of this excellent program within.
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